I am a lawyer. I was contacted by a prepaid legal company. They have lawyers agree to give free 15-30 min consults to be on their list. You agree to charge a particular fee for your services. If the people decide they need a lawyer after a free consult, you sign them up. No, I will not participate in that. "Prepaid legal" is a misnomer. It sounds like an employee benefit. It costs the provider nothing. It is a lawyer-referral service for lawyers who aren't busy. I do free consults for personal injury and criminal defense cases anyway, as most attorneys do, and I'm damned good--it can happen when you are fighting bad guys in court for 30 years. If I can help the client, I tell them exactly what I will charge (not hourly, but a flat fee) and they either hire me or they don't. They usually do hire me. Legalzoom is a viable resource if you need a specific form, like a simple will or articles of incorporation. It is not a resource for legal advice.
"I'm not allowed to argue with you until you've paid."